Refund policy

Khel of Hell is your premier platform for BGMI and Free Fire tournaments, offering players opportunities to compete for real skill in both free and paid events.

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khel of hell

Refund Policy for khel of hell

Effective Date: 01-03-2024

Thank you for using the khel of hell app. We strive to provide you with the best gaming experience possible. Below is our refund policy regarding adding points from google play to your wallet and spending points on joining tournament matches:

Adding points / coins

1. All transactions for adding points to your Tournament Gaming wallet are final and non-refundable.

2. Once you have successfully added points/coins to your wallet, they cannot be refunded under any circumstances.

3. Please ensure that you double-check the amount and transaction details before proceeding with adding points/coins to your wallet.

Spending coins on Joining Tournament Matches:

1. Payments made for joining tournament matches are non-refundable once the match has begun.

2. Refunds may be considered only under exceptional circumstances, such as technical issues or server failures that prevent you from participating in the match.

3. To request a refund for a tournament match entry fee, you must contact our customer support team within 24 hours of the match’s scheduled start time.

4. Refund requests will be reviewed on a case-by-case basis, and decisions will be made at the discretion of Tournament Gaming.

General Terms:

1. Refunds will be issued using the same payment method used for the original transaction.

2. Processing times for refunds may vary depending on your payment provider.

3. Tournament Gaming reserves the right to modify or update this refund policy at any time without prior notice.

Design features

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khel of hell

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